Buenos Aires, November 19, 2025 – Total News Agency-TNA – The national government has taken a decisive step towards regulating the platform economy with a labor reform draft that includes specific provisions for those who perform work mediated by mobile applications such as Uber, Rappi, Pedidos Ya, Cabify, and DiDi.
In parallel, workers must maintain ownership of the account they use, register with the tax authority and meet tax obligations, report their bank account for transfers, comply with traffic regulations, and respect the terms of each platform. The scope of the project covers the entire territory of Argentina and includes exclusively the relationship between "independent deliverers" and technology platforms whose function is to mediate in the provision of urban messaging or home delivery services.
The draft also requires platforms to provide their service providers with the criteria used for task assignment, deliverer grouping, or account blocking, and that these be expressed in clear and accessible language. The obligations established for the platforms are extensive: they must provide information prior to delivery about the order, maintain simple mechanisms for claims, facilitate the attention of deliverers in the event of blocking or account deletion, ensure training in road safety according to the vehicle used, and implement a personal accident insurance that covers accidental death, total or partial permanent disability, medical and funeral expenses.
In this sense, the draft states that issues not expressly contemplated by law will be subject to the supplementary regime of the National Civil and Commercial Code, and the authority for its application will be the National Executive Power through regulation. The government aspires to present the project to the Honorable Chamber of Deputies of the Nation before the end of the year, and it is already in dialogue with governors, technology platforms, and deliverer associations to agree on key details.
With this, the government intends to respond to historical demands from platform workers, without changing the nature of their contractual relationship. Labor law experts consulted indicate that this initiative represents a structural change in the regulation of digital employment, as it prioritizes the autonomy of the platform worker, but without automatically equating their status to that of a dependent employee.
In the document, to which this medium had access, a new contractual framework is defined for "independent platform deliverers" within the scope of urban services, messaging, and transport of objects or people, and it aims to establish rights and obligations for both technology platforms and the workers who use them. According to the draft, the law will aim to "establish adequate rules to promote the development of the technology platform economy in the country, ensuring the independence of the deliverers". Technology platforms, in turn, are defined as the legal person that administers or manages the application, acting as an intermediary between the user and the service provider.
One of the most prominent innovations of the project is that deliverers will retain "the freedom to connect to any of the platforms" and may "offer their services on the schedules and for the time they deem convenient", accepting or rejecting orders at their discretion.
New Legal Definitions
The draft incorporates formal and specific definitions:
- Urban messaging: pickup, transfer, and delivery of goods or objects at the user's request, using any means of transport (including on foot).
- Independent platform deliverer: a person who provides the service through applications.
- Contract for the provision of urban messaging through technology platforms: an agreement between the user and the deliverer, mediated by the platform.
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Technology platform: the legal person that administers the applications and acts as an intermediary.
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Legal Nature
The norm clarifies that it does not generate a labor link or indications of dependence with the platform. Any extension of insurance or benefits will not be interpreted as a labor relationship.
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Obligations of the deliverers
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Maintain personal ownership of their user account.
- Register with AFIP and meet tax obligations.
- Pay contributions according to the corresponding regime to access health and social benefits.
- Report CBU or CVU to receive payments.
- Comply with traffic regulations.
- Respect the terms and conditions of each platform.
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Decide freely on the routes and paths of the trip.
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Obligations of the platforms
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Inform the deliverer of the order details before acceptance.
- Respect the worker's freedom to connect and disconnect.
- Offer mandatory information on road safety standards.
- Facilitate access to road safety elements according to the vehicle used.
- Implement simple digital mechanisms for claims.
- Establish effective procedures to resolve complaints.
- Provide instances of attention with human operators to explain blockings or decisions that affect operations.
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Provide, as agreed between the parties, a personal accident insurance that covers:
- Accidental death,
- Total or partial permanent disability,
- Medical expenses,
- Pharmaceutical expenses,
- Funeral costs.
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According to an IDESA think tank report, the draft seeks to "prioritize agreements by company, deregulate platform jobs, and eliminate the mandatory registration of professionals", which marks a profound turn in traditional labor legislation.
Despite the ambition of the text, sector unions have warned that the preservation of contractual independence does not guarantee a minimum wage, stability, or collective rights comparable to those of the ordinary labor regime. The regulation deliberately clears the way for the ordinary employment contract regime in these cases, by ratifying that there is no relationship of dependence or subordination, and clarifies that the provision of services will be mediated by a specific service contract, differentiated from the traditional labor regime.
Regarding the rights of deliverers, the draft assures, among others: the possibility of rejecting any order without justification; access to explanations about blockings, the right of reply to arbitrary decisions; data portability in a structured format; free access to training on digital infrastructure and interaction with users; and that the entirety of the remuneration received by the service provider be paid in full, including bonuses or tips granted by the user.
Authority of application and supplementary law
The authority of application will be established by the National Executive Power. For aspects not contemplated, the National Civil and Commercial Code will apply suppletorily.
Freedom of contract
Freedom of forms is established: the parties can agree on conditions without rigid formalities. It exclusively regulates the relationship between deliverers and platforms, not the link with the end user.
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Independence of the deliverer is guaranteed
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Total freedom to connect to any platform.
- Freedom to define schedules and duration of connection.
- Freedom to accept or reject orders without justification.
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Freedom to define the way the service is provided (route, vehicle, modality).
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Algorithmic transparency
Platforms must inform the criteria for:
- Order assignment,
- Deliverer grouping,
- Blockings or restrictions.
Those criteria must be expressed in clear and accessible language.
- This clause seeks to emphasize the labor independence of service providers vis-à-vis the platforms, differentiating them from a habitual labor dependency link.
Meanwhile, social opposition warns that the parliamentary debate will not be just technical but political: the definition of the status of platform workers can transform entire sectors of the urban economy and services, conditioning regulation, costs for platforms, and the scope of social rights.
ALL REFORMS PROPOSED IN THE DRAFT
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Therefore, several key concepts are defined: "Urban messaging" for the pickup, transfer, and delivery of goods or products at the user's request; "Independent platform deliverer" for the person who performs such services through an application; and "Contract for the provision of urban messaging through technology platforms" as the link between the user and the service provider.
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Scope of territorial application
The legal framework applies throughout the territory of Argentina.
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Rights of independent deliverers
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Reject orders without justification.
- Receive reasoned explanations for blockings or restrictions.
- Access to attention personnel to exercise the right to reply.
- Request data portability in a generic format.
- Access free training on digital infrastructure.
- Receive road safety training financed by the platforms.
- Receive 100% of the remuneration, including tips.
- Connect to the app without a mandatory minimum periodicity.
- There is no obligation to accept orders or connect regularly.
- Choose the service routes freely, even if they are different from those suggested by the platform.
